Freud Communication is a strategic marketing and communications consultancy for consumer brands, public sector bodies and global corporations. Their clients include Warner Brothers, Universal Studios and the 2012 Olympics. But how successful is their website in communicating with the public?
Searchability:
- Freud’s main website (www.freud.com) is very easy to find. When typed into search engines such as Google and Ask Jeeves, it is the first result that is shown at the top of the page out of a possible 700,000.
Usability:
- Freud is very successful in making their website easy to use. All of the relevant information is presented in categories, which the audience can use to easily find their way around the site.
- All link and pages opened successfully without any problems, such as freezing or slow download speed.
Navigation:
- Navigation on Freud’s website is aided through structural navigation links, outlining the structure of the website and allowing users to go to other parts of the site; subordinating to the current page.
- There is a choice of five navigation links, which include such things as ‘Our Services’ and ‘Our People’. Once the user has clicked onto their desired link, a further list of options appears in a cascading menu. The cascading menu allows more options to be displayed at the side of the original link, giving the user a more specific area to which they want to focus on.
- The ‘Contact us’ link on the Freud communication also allows the audience to get in contact with the company if they have any further enquiries.
- The navigation links are located in the centre of the screen, next to the company logo, making them easily accessible.
Design:
- The background colour for the website is black; which is complemented by the high contrast colours of the text e.g. white and blue. This makes it easy for the audience to read.
- Freud’s choice of typography is simple and modern, making it easy for the audience to read.
- Overall, the design compliments Freud Communications as a company, making it appear to be a very modern and appealing company.
Interactivity and UGC:
- Despite the success of the website in portraying who and what the company do, there is little User generated content (UGC) or ways of interacting with the audience.
- In the clients section, Freud could introduce videos or more detailed pictures to show the audience the exact work that they have produced for their clients, rather than just the clients logo. The audience could be given the opportunity to click on the clients logo and a seperate PDF file or HTML opens to allow them to view an online gallery of their work.
- However, it could be argued that Freud are not a news website, so don’t need a lot of UGC.
Overall, I believe that Freud do have a successful website in the way that they present themselves as a successful PR consultancy. However, they could improve by having more UGC, such as pictures, videos and opportunities for links to social networking sites; which makes it less hard work for the audience to gain a further insight into the company.